top of page

Terms of Service

Effective Date: February 8th, 2024

Welcome to Aide AI, the GPT-powered assistant (the “Service”) The term "Service" shall include our informational website (the "Site") and iOS, macOS, and Vision Pro applications (the "Application"). The Service is owned and operated by Aide AI Inc. (“we”, “us”). You and Aide AI are each referred to herein as a “Party”, and collectively as the “Parties”.

CONTACT US

Should you have any inquiries, complaints, or suggestions, you may contact us at: support@aideai.app. We will do our best to resolve your issue on time.

In short …

The following key points of the Terms of Service ("Terms") are only brought for your convenience. They do not substitute the full Terms.

  • About the Service. The service accesses your screen, and microphone, and uses AI-powered tools to search for answers to your questions.

  • Registration. The Service is provided to anonymous registered users. 

  • Use of The Service and Restrictions. You may use the Service for your personal or business purposes and only in accordance with these Terms.

  • Fees and Payment. Aide AI offers various subscription plans. You can choose the best plan for you on our Site. We collect payments in accordance with the terms detailed below. We reserve the right to change the fees for the Service at our discretion.

  • Representations and Warranties. You represent that you are able to agree to these Terms and that the information you provide is accurate.

  • Privacy. We respect your privacy. For more information about our privacy practices, please read our Privacy Policy.

  • Integration with Third-Party Applications. You are fully responsible for your use of other tools and software in connection with the Service.

  • Intellectual Property. All legal rights in the Service, including all intellectual property rights, are owned by us or our licensors. We grant you a right to use any Content the Service generates for you.

  • Changes and Availability. We reserve the right to change the Service at any time. It's possible the Service may be temporarily unavailable for various reasons.

  • Disclaimer of Warranty. The Service is provided for use ‘as is’. We disclaim all warranties and representations with respect to the Service.

  • Indemnification. You agree to indemnify us against a third-party claim in connection with your breach of these Terms, another's rights, and applicable law.

  • Limitation of Liability. To the maximum extent permitted by applicable law, we – and anyone acting on our behalf – will not be liable for any indirect damage or loss, arising from your use of or inability to use the Service.

  • Termination and Suspension. Either Party may terminate your subscription at any time but no prepaid fees shall be refunded. To the extent that you breach these Terms, Aide AI may suspend or revoke your right to use the Service.

  • Governing Law and Jurisdiction. These Terms and your use of the Service will be governed by and construed solely in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

… and in detail

Please carefully read the following Terms. The Terms constitute a binding agreement between you and us. By accessing the Service or by using it in any other manner, you agree to these Terms. If you do not agree to these Terms, you may not access the Service or use it in any manner.

ABOUT THE SERVICE

The service uses artificial intelligence tools (third-party) that will help you write texts, and emails, analyze code, and find information previously viewed on the screen or spoken by you. The Service may provide you with templates and summaries, as well as additional features and functionality that may be available from time to time. To use the Service, you must provide with the following access:

Screen recording permissions. Every few seconds, Aide AI takes a screenshot and saves it to a local database on your computer. Only you can see them.

Access permissions. Aide AI uses this permission to store additional information about your screen, such as your current web address.

Microphone permissions. Aide AI can use your microphone to record and transcribe your voice.

REGISTRATION

The Service is provided to anonymous registered users. When installing the Application, a unique device identifier is created, which is used by the Service as registration. When you register for the Service, you authorize us to access your account information as described in our Privacy Notice.

We are under no obligation to confirm your registration and may, in our discretion, refuse such registration.

You are solely responsible for all activities on your account (“Account”), including use through any interfaces or connectors to the Account, and the content and submission of any media submitted for processing through the Service. Despite the deletion of your Account, Aide AI may retain your information if reasonably necessary to comply with applicable law.

USE OF THE SERVICE AND RESTRICTIONS

Subject to these Terms, you may use the Service, exclusively for your private or business purposes.

While using the Service, you shall not and shall not authorize, assist, or enable any other third party to:

  • Transfer, resell, lease, license, or otherwise make available the Service to third parties;

  • Breach these Terms or any other applicable rules and instructions that we may convey with respect to the use of the Service;

  • Use the Service in violation of applicable laws or regulations, engage in any activity that constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law, including submitting files or content comprising unlawful, infringing, libelous, or other tortious content, or in violation of the privacy rights of any individual.

  • Interfere with or disrupt the integrity or performance of the Service or any third-party service via an interface to or from the Service, including by imposing an unreasonably large load on Aide AI or its service providers’ platforms;

  • Interfere with, burden, or disrupt the functionality of the Service;

  • Breach the security of the Service or identify any security vulnerabilities therein;

  • Circumvent or manipulate the operation or functionality of the Service, or attempt to enable features or functionalities that are otherwise disabled, inaccessible, or undocumented in the Service;

  • Use or launch any automated system, including without limitation robots, crawlers, and similar applications to collect and compile content from the Service;

  • Display the Service or any part thereof in an exposed or concealed frame, or linking to elements or portions of the Service independently from the manner in which they originally appear or are made available through the Service;

  • Impersonate any person or entity, or make any false statement pertaining to your identity, employment, agency, or affiliation with any person or entity;

  • Collect, harvest, obtain, or process any personal information of other users of the Service.

  • Reveal any sensitive information during Meetings, such as social security numbers, bank information, credit card information, or protected health information. We have no obligation to monitor your use of the Service, but we may do so to ensure your compliance with these Terms or with any applicable law.

Aide AI will delete your data upon request. You may contact Aide AI support at support@aideai.app at any time to request the deletion of your data from our systems, and we will comply with that request within 30 days.

For the data that we do process, data storage is not guaranteed by Aide AI and Aide AI shall not have any liability whatsoever for any damage, liabilities, losses, or any other consequences that you may incur relating to the loss or deletion of your data.

FEES AND PAYMENT

Aide AI offers its basic services for free, however, you may upgrade to a premium account for a fee to receive additional features and services. The details of each service, including the features offered and the pricing, are listed on the Application. Aide AI may modify or discontinue the Service at any time as well as modify any fees at our discretion.

All fees are as set forth on the Application and will be paid by you in advance in the currency specified by Aide AI. Where you provide credit card information, Aide AI may charge such credit card for all services, fees, and charges listed on the Application, including any renewals. Subject to applicable law, all fees are non-refundable. The customer is responsible for paying all taxes, and all taxes are excluded from any fees set forth on the Application. If a charge doesn't go through or if the payment of any fee is delayed for any reason, in addition to any of its other rights or remedies (including but not limited to any termination rights set forth herein), Aide AI reserves the right to suspend your access to the Service without liability to you until such amounts are paid in full.

Representations and Warranties

By accepting these Terms, you represent that: (a) you are at least 18 years old and have the ability to form a binding contract; (b) your use of the Service will comply with and shall not violate any applicable law or any obligation you have to a third party; and (c) all the registration information you submit is and will remain truthful and accurate.

PRIVACY

We respect your privacy. Our Privacy Notice, which is incorporated into these Terms by reference, explains the privacy practices regarding the Service. You hereby represent that: (i) you have provided all necessary notices and have, and will maintain all necessary rights and legal bases required under applicable law to provide Aide AI with any personal data in order to allow Aide AI to process and share such data in order to provide the Service and for Aide AI internal business purposes, including the improvement of our Service, all as detailed in Aide AI Privacy Notice; (ii) you will not provide Aide AI with any sensitive or other categories of data that are subject to additional protections under law, such as data regarding children, finance, and health.

INTEGRATION WITH THIRD-PARTY APPLICATIONS

The Service allows you to integrate with third-party applications such as (but not limited to) Callendar, Google Calendar, and Google Drive. All use of any third-party applications is at your own risk. We assume no responsibility or liability for such third-party applications, including any payments you make regarding them and/or any data protection policies such parties have in place.

INTELLECTUAL PROPERTY

Except for any data that you may upload, share, or synchronize through the Service, Aide AI, and its licensors own all rights, titles, and interest in and to the Service, recordings, transcripts, and summaries, including patents, copyrights, trademarks, trade names, service marks, trade secrets and other intellectual property rights, and any goodwill associated therewith. Aide AI hereby grants you the right to use, copy, modify, and create derivative works any agendas, summaries, follow-ups, or any other content generated for you by the Service ("Content").

Aide AI shall be free to use and exploit any Feedback without any restrictions and/or obligations of non-disclosure, non-use, or royalty/license payments.

Other than as expressly permitted in the Terms, you may not copy, reverse engineer, modify, or create derivative works of the Service, any part thereof, or any of the content on or of the Service in any way or by any means, or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service.

You may not use any name, mark, logo, or domain name that is confusingly similar to marks and logos owned or used by Aide AI. You must refrain from any action or omission which may dilute or damage our goodwill.

CHANGES AND AVAILABILITY

Changes in the Service. From time to time, we may change the Service’s structure, layout, design, scope, features, display, or access thereto, without prior notice.

Availability. The availability, quality, and functionality of the Service depend on various factors, including software, hardware, and communication networks, which are provided by third parties, at their responsibility. These factors are not fault-free.

Changing these Terms. We may revise these Terms, in whole, or in part, at any time. In such case, we will notify you in advance of the amended Terms. Your continued use of the Service after the effective date of the amended Terms constitutes your consent to the amended Terms. In case of legal requirements, we may also introduce immediate changes to these Terms. The latest version of the Terms will always be accessible through the Service. In any event, if you do not consent to the amended Terms, you must discontinue your use of the Service.

DISCLAIMER OF WARRANTY

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. WE AND OUR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS, AND AFFILIATES (THE “STAFF”) DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, AND ITS CONTENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, QUALITY, NON-INFRINGEMENT, TITLE, COMPATIBILITY, PERFORMANCE, SECURITY, ACCURACY, ENHANCED GOODWILL OR EXPECTED BENEFITS.

WE DO NOT WARRANT THAT (1) THE SERVICE WILL OPERATE UNINTERRUPTEDLY, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS IN ANY WAY; (2) THE SERVICE WILL ALWAYS BE AVAILABLE OR FREE FROM MALWARE, COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS; (3) THE CONTENT PRESENTED ON THE SERVICE WILL BE ACCURATE, BENEFICIAL OR RELIABLE; (4) THE RESULTS OF THE USE OF THE SERVICE WILL BE SATISFACTORY AND WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

YOU AGREE AND ACKNOWLEDGE THAT THE USE OF THE SERVICE IS ENTIRELY, OR AT THE MAXIMUM PERMITTED BY THE APPLICABLE LAW, AT YOUR OWN RISK.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR STAFF, SHALL NOT BE LIABLE, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS (INCLUDING LOSS OF BUSINESS, LOSS OF PROFIT AND LOSS OF DATA), DAMAGE TO YOUR REPUTATION, COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE SERVICE, THE USE OF, OR THE INABILITY TO USE THE SERVICE OR ITS FEATURES, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE SERVICE BEYOND OUR REASONABLE CONTROL, OR FROM YOUR RELIANCE ON CONTENT AVAILABLE THROUGH THE SERVICE, OR FROM ANY COMMUNICATION THROUGH THE SERVICE, OR FROM RETENTION, DELETION, DISCLOSURE AND ANY OTHER USE OR LOSS OF YOUR CONTENT ON THE SERVICE. IN NO EVENT SHALL WE BE LIABLE UNDER ANY CONTRACT, TORT, WARRANTY, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE OR OTHER SUBJECT MATTER OF THESE TERMS FOR ANY LIABILITY THAT EXCEEDS THE LESSER OF USD 2,000 OR THE AMOUNT OF FEES ACTUALLY PAID OR ACCRUED TO AIDE AI IN THE 6 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, WE WILL BE FULLY RELEASED FROM OUR OBLIGATIONS AND LIABILITY TO YOU IF YOU HAVE BREACHED THESE TERMS, ANY OTHER TERMS, RULES OR REGULATIONS APPLICABLE TO THE SERVICE, OR IF THROUGH YOUR USE OF THE SERVICE, YOU INFRINGED OR VIOLATED ANY OTHER PERSON’S RIGHTS OR APPLICABLE LAW.

INDEMNIFICATION

You will indemnify and hold us harmless, to the maximum extent permitted by law, from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs), related to any allegation or claim brought against us in connection with your use of the Service, your breach of these Terms, including any of your representations and warranties, infringement of any third party’s rights, including privacy rights, and applicable law, including data protection law, whether by you or by anyone using your account or device, and whether or not that use was authorized by you.

TERMINATION AND SUSPENSION

Terminating Your Subscription. You can stop subscribing to our Service at any time by following the Apple instructions. Upon termination of your subscription, you will not be able to use the Service. For the avoidance of doubt and subject to applicable law, in the event of termination, any fees you have already paid are non-refundable.

Terminating the Operation of the Service. We may, at any time, discontinue or terminate the operation of the Service, or any part thereof, temporarily or permanently, for all users, or for certain users, without any liability to you. If we do so on our own accord and not as a result of your violation of these Terms, we will notify you in advance before such termination.

Either Party may terminate this Agreement in its entirety (and, alternatively, Aide AI may suspend your right to use the Service), for cause: if the other Party breaches the Agreement and fails to cure such breach within 30 days after notice thereof.

GOVERNING LAW & JURISDICTION

Regardless of your place of residence or where you access or use the Service from, these Terms and your use of the Service will be governed by and construed solely in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. The relevant District Court in Delaware shall have sole and exclusive jurisdiction over any claim in connection with the Service or in respect of any matter relating to these Terms.

GENERAL

Entire Agreement. These Terms constitute the entire agreement between you and us concerning the subject matter herein and supersede all prior and contemporaneous negotiations and oral representations, agreements, and statements.

Waivers. No waiver, concession, extension, representation, alteration, addition, or derogation from the Terms will be effective unless: (a) consented to explicitly and executed in writing by our authorized representative; or (b) we amend the Terms in accordance with the ‘Changes to the Terms’ section above. Failure on our part to demand the performance of any provision in the Terms shall not constitute a waiver of any of our rights under the Terms.

Assignment. You may not assign or transfer your rights and obligations under the Terms without our prior written consent, which consent shall not be unreasonably withheld. Any attempted or actual assignment by you, without our prior consent, shall be null and void.

We may assign these Terms in their entirety, including all rights, duties, liabilities, and obligations therein, upon a merger, acquisition, change of control, or the sale of all or substantially all of our equity or assets, whereby virtue of such assignment, the assignee assumes in our stead, all right, duties, liabilities and obligations hereunder.

Interpretation. The section headings in the Terms are included for convenience only and shall take no part in the interpretation or construing of the Terms. Whenever used in these Terms, the term “Including”, whether capitalized or not, means without limitation to the preceding phrase. All examples are illustrative, not exhaustive.

Severability. If any provision of the Terms is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of the Terms shall continue to remain in full force and effect.

bottom of page